HEDS Student Satisfaction Survey
The HEDS Student Satisfaction Survey is designed for undergraduate students at 2-year and 4-year institutions. It asks your students how satisfied they are with their academic experiences, course instruction, campus services and facilities, and campus life.
You can use information from this survey to:
- identify strengths and areas for improvement in these four key areas of student experience that promote student success; and
- learn more about how students with different identities and backgrounds experience these different aspects of your institution.
Registration Deadline
You must register at least seven weeks (35 business days) before the day you want your survey to start. With the high demand for our surveys, this new timeline ensures we can do a good job of administering your survey for you. We urge you to download and read the survey information sheet by clicking on the “Survey Options, Policies, and Fees (PDF)” button found in the Downloads section of this webpage. This document details all the survey options available to you, as well as our expectations, practices, fees, and terms of service.
Click on the following questions to learn more.
You can administer the HEDS Student Satisfaction Survey for any 3–6 week period between October 28, 2024, and May 23, 2025.
Please be aware that you must register at least seven weeks (35 business days) prior to the date on which you plan to begin administering the survey.
Live updates:
- We provide ongoing updates while your survey is open to give you a first look at select, high-level data from the survey. These updates will give you an early, overall sense of how your students are responding to parts of the survey, and they allow you to gauge your response rates so you can adjust your communication strategies if necessary.
Unit-record survey data:
- You will receive your institution’s unit-record survey data in both SPSS and Microsoft Excel files within 10 business days of your survey closing.
Comparative reports:
- A report that compares your students to students at all other participating institutions on all survey questions and indicators.
- We cannot begin developing these reports until the survey closes at the end of May. Please note, that we have several surveys that close at this time and will be working on multiple reports. We anticipate delivering these reports in the fall semester.
YES! Here’s how:
- We insert your institution’s name at the top of each page of the survey
- You can customize the survey invitations and reminders
- You can add up to ten custom, institution-specific questions at the end of the survey
While you can add supplemental questions to the end, we do not modify our survey questions or response options. In order for us to offer the benefit of comparative data between participating institutions in our survey reports, the questions and response options have to be the same across all the colleges and universities using the survey.
- Survey base cost – $1,325
- Survey base cost for HEDS members – $0
These prices include up to 10 supplemental questions. You will find all survey options and fees in the survey information sheet. Please click on the “Survey Options, Policies, and Fees (PDF)” button in the Downloads section of this webpage.
This survey is part of a suite of surveys and data exchanges focused on student success that are free as part of HEDS membership. To learn more about becoming a HEDS member, please visit our Join HEDS page.
If you have any questions, please email us at SatisfactionSurvey@hedsconsortium.org, and we will get back to you right away.
Downloads